Hi,
I got a call from one of my friends working with one of the international banks in the recovery section. Shes recently joined the bank and has quickly grasped the work and is working quite satisfactorily for a newbie.
The only concern is that nearly all the girls in this department are local and she is the only Indian. When it comes to training the team lead explains everything in arabic and she has to literally beg to understand the things. The girls who have been working for quite sometime in that department dump their tedious work on her and keep chatting amongst themselves.She hasnt been provided with a official email ID as yet by her team lead and doesnt get the updates, and the same team lead questions her about the updates and if she doesnt know it screams at her.For the work done by her the incentives go to othe people who are officially handling the account.
But a couple of girls are good and at times they try and make her comfertable and explain her what she needs.
When she called me today she was in tears and was not able to understand why she gets such a treatment if she does her work even with minimum resources.
Agreed that shes from India, is not a local but then even shes a human and deserves a better treatment.
I had a good image of locals till now, and i know there are good people out there, but such small incidents make you think about your opinion.
Take care,
Jerry