Dear Sir or Madam,
Re: Application for the position of ‘Call Center Manager’
I am an Engineering Graduate in Computer Science from the University of Mumbai, India, with more than seven years of professional experience with three world class organizations in the areas of BPO, Information Technology & Administration and Training.
I am a skilled problem-solver with strong analytical and consultative skills, including operations research, assisting customers in defining and refining business needs, managing internal and external customer expectations and building long-term relationships to meet business goals.
I am known for being a flexible and adaptable manager adept at multi- tasking, meeting deadlines and thriving in a fast-paced environment.
My technical skills include certifications in programming and web designing from Brainbench.
Kindly find attached with this letter my detailed profile for your ready reference. Please feel free to contact me on aalok@amrens.com or jain.aalok@gmail.com .
Thanking you,
Warm Regards,
Aalok Jain