...and is not a happy camper! After hiring a car to get from DXB to AUH to fly Qatar Airways for a strategically planned midnight flight so that we would arrive in Joburg at 8:30 am. Guess what? I am back in DXB..14 hours after leaving!
After enduring the AUH airport, getting to Doha, the asshats at Qatar decided to bump us because they were overbooked! We got the tix ages ago, checked in well in advance, and we were randomly bumped. Our wonderful compensation was a cup of instant coffee and a 4 hour wait in their dire lounge. Five star? Think again. Complete joke.
They had over booked all their flights so we ended up on an EK flight at 4am back to DXB to catch another EK flight at 10:15 to arrive 8 hours late in Joburg for our trip. Needless to say, I am choked. The ground staff was useless, phone CSAs useless, just terrible, terrible. I cannot believe I am sitting in DXB airport 14 hours after I left AUH!
My compensation was USD 250 that I need to chase them up for in Joburg, as they are not authorized to issue a refund in Doha or DXB! Are you kidding? They can't do it at the airport, only their sales office. I have never in all my years seen this, nor been treated this way. Avoid QA like the plague....they were literally hiding from me at the DOH airport.
On the plus side, I am having beer for breakfast so I sleep the whole 8 hours to South Africa. Why does this place not want me to leave?
DD out.