Customer Cries Fowl - Bad Supermarket Hygiene

Topic locked
  • Reply
Customer cries fowl - bad supermarket hygiene Oct 01, 2009
This really is gross!

http://www.7days.ae/storydetails.php?id ... e=Customer cries fowl

A shopper who complained when a butcher’s assistant wiped his nose on his hands before touching raw chicken was left outraged when a store manager told her there was no problem as long as she cooked the meat properly.

Meenakshi Kumar was left dumbfounded after she was given culinary advice instead of an apology by Linsal Lawrence, a store manger at Lulu Hypermarket in Al Barsha.

Kumar said: “I saw the guy wipe his nose and I was really disgusted.

“First I spoke to the hygiene manager who called the guy over. Even as he was walking over, he did it again but with both hands this time. “I was really kicking up a fuss because I was shocked. I asked to speak to the store manager and eventually I got to see Mr Linsal. I couldn’t believe the attitude. He told me there was no hygiene risk if I cooked it properly. That wasn’t exactly what I was expecting.”

Kumar, who had a pancreas and kidney transplant four years ago, was particularly alarmed as her medical history means any infection she picks up could be fatal.

“I told him, I won’t just get ill or sick - I could die. I don’t want the worker to lose his job or anything, I just think the attitude there is wrong. “I wasn’t even just complaining for me but for anyone shopping there, it really makes you feel sick.”

7DAYS contacted the store and spoke to Lawrence who confirmed the incident. He said: “The man touched his nose while he was working that
day, unfortunately. All our staff have hygiene training.”

When 7DAYS asked Lawrence if he had told Kumar to cook the meat, he said: “Yes. There is no risk of viral infection if you cook the chicken.”

However, Kumar went back to the store yesterday and received a full apology from Lawrence and was assured staff are being retrained.

An environmental health inspector at Dubai Municipality said his department will investigate the matter if an official complaint is lodged.

He said: “This is an issue of personal hygiene and it could suggest it is a habit of the worker involved. There needs to be retraining. To say cooking the chicken will make it okay is not an acceptable answer.”

The Municipality launched a series of food hygiene campaigns over the summer following the deaths of several children from suspected food poisoning. These included events at supermarkets for shoppers.

Infectious diseases specialist Dr Ram Shukla told 7DAYS that although cooking meat will kill bacteria, there are wider health implications.

“He’s quite right actually about cooking the chicken. But supposing it’s already pre-cooked food - then the bacteria can spread. Or it can be passed from person to person,” he said.

Dr Shukla added that in the case of swine flu - H1N1 - the virus can survive on surfaces for two to four hours.

Chocoholic
Miss DubaiForums 2005
User avatar
Posts: 12829

  • Reply
Oct 01, 2009
I've seen them repakaging and redating meat at the Spinneys in the Marina. At first I did not realized what they were doing but the worker was just putting new wrapping and labels. Ever wonder why it is that whenever you are at the supermarket all the meat or chicken that has a supermaket label and date always states it was prepared that very day. Just check. I say it is impossible for that to be so every single day.
Ballbraker
Dubai Forums Enthusiast
User avatar
Posts: 75

  • Reply
Oct 01, 2009
That is positively GROSS - the story that is ...

Although cooking does kill bateria, the intermediate handler (i.e. the person who takes the food from the packaging to prepare prior to cooking) is clearly exposed to all manner of pests and diseases and might even stoop to wipe some childs tears in the middle of preparing the meal ...

yeuch the thought has put me right off my dinner :(
viking-warrior
Dubai Expat Helper
User avatar
Posts: 560

  • Reply
Oct 02, 2009
Ballbraker wrote:I've seen them repakaging and redating meat at the Spinneys in the Marina. At first I did not realized what they were doing but the worker was just putting new wrapping and labels. Ever wonder why it is that whenever you are at the supermarket all the meat or chicken that has a supermaket label and date always states it was prepared that very day. Just check. I say it is impossible for that to be so every single day.


I have also heard that some shops add red dye to old red meat to make it look fresh and new!!!!!!!

8) 8)
Tom Jones
Dubai Forums Veteran
User avatar
Posts: 1367

posting in Dubai General ChatForum Rules

Return to Dubai General Chat


  • Related topics
    Replies
    Last post
cron