I'm I the only one sick of their ridiculous service? Their pre-booking phone service is a joke, taxi are either stupidly early, stupidly late or never turn up at all.
On their answerphone service it says a luxurious way to travel with the best service - yeah right, when are they going to live up to their own hype?
So many people I know have just given up using them, their drivers are now pretty rude and many refuse to stop if they think the fare is going to be a small amount.
Customer Service from this company a big fat ZERO!