Requires IT Help Desk Job

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Requires IT help Desk Job Oct 06, 2008
Dear All!

Please find below my cv for any suitable position with your organization. Thanks.

-Kamran

____________________________________________________

Kamran Mahmood

438-G, Gulshan-e-Ravi, Lahore
E-mail: barish70 at gmail dot com Ph: 042-7464487, 0304-4025909 Home Page: www dot itauditorpk dot blogspot dot com


Profile
Results-oriented, dependable professional experienced in customer services and sales. Excels in fast-paced environments as well as in supervising and motivating staff to increase productivity and company profitability. Works well independently and as part of a team.

Experience
Dec 98 to Date Assistant Program Officer, COMSATS Internet Services, 5th Floor, Building 1, Aiwan-e-Iqbal Complex, Lahore.
Major duties include: Maintaining and running services of second largest Internet Services provider in Pakistan. Responsibilities include 2nd and 3rd Level Technical Support to individuals as well as corporate clients. Installation and configuration of various operating systems. Exclusively involved in managing the new project of DSL in Lahore under COMSATS Internet Services Up-Gradation Program in liaison with PTCL Exchanges and Value Added Services for acquisition of Co-Locations and commissioning of E1 lines. Procurement of computer hardware and dealing with hardware & software vendors. Presently working as IT Auditor on behalf of COMSATS and performing IT Audit of various renowned organizations. Also involved in training of customer support staff.

Aug 98 to Dec 98 Software In-charge Office Administrator, Boston College of Computer and Management Sciences. 1- Rewaz Garden, Lahore.
Major duties included: Managed and arranged softwares and network administration for 200 students of the college using Novell and Windows NT servers and workstations. Communication with different government education departments regarding implementation of education policies.

Jun 98 to Aug 98 Computer Lab Manager, Edlink Education and Information Technology Consultants. G-8, Rehman Business Center, Gulberg III, Lahore.
Major duties included: Network administration using Windows NT, preparation of class schedule, maintenance of lab inventory and updating of software/ hardware.

March 96 to Oct 97 Information Officer/ Lab Manager, Boston College of Computer and Management Sciences. 1- Rewaz Garden, Lahore.
Major duties included: Student motivation and enrollment, office work, correspondence with various government education departments, lab management and running of help desk.

Oct 95 to March 96 Computer Lab Assistant, National College of Business Administration and Economics, 40-E/1, Gulberg III, Lahore.
Major duties included: solution of LAN problems, setting up of e-mail accounts, solution of hardware problems, data entry using FoxPro, management of lab inventory and running of help desk for students and teachers.



Education

2007 Masters in IT (MIT) 1st semester commenced from September 24, 2007.Virtual University of Pakistan.
2005 Certificate in RedHat Linux 9.0 Administration, Corvit Lahore. Awarded by PCB.
2002 Completed CCNA studies, COMSATS Network Training Program, Lahore.
1997 MS Windows NT 4.0 Certificate, NICON, Lahore.
1995 Diploma in MIS, University of the Punjab, Lahore.
1994 Lotus 123 Certificate, University of the Punjab, Lahore.
1991 Graduation, (Majors: Statistics, Economics and English)
University of the Punjab, Lahore

Office Skills

Good communication and management skills with office schedules, office automation, record keeping, filing and liaison with different public and private enterprises and various routine tasks.

Computer Skills

Networking:
MS Windows NT 4.0, MS Windows 2000 (server and professional series), MS Windows XP, Windows 9x and Novell 3.x.
Internet:
MS Proxy Server 2.0, MS FrontPage, MS Exchange Server 2000, MDaemon, installation and configuration TCP/IP, web browsers, network cards, modems and other peripherals.
Broad Band Services (ADSL, HDSL installation, configuration and troubleshooting)
Operating systems:
MS Windows 2000 (Professional & Server), MS Windows XP, MS Windows 9x, MS Windows 3.x and DOS 6.x and Administration of RedHat Linux 9.0.
Software:
MS FoxPro, MS Office
Hardware:
PC configuration, add on cards and LAN hardware.

Interests
Net surfing, chatting, friendship and reading computer magazines and developing web sites for self and friends.

kkmm
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