Dubai Forums Dubai Tech Discussions Dubai high tech talk

So our website is currently hosted by the geniuses at DU which allow us to store a whopping 25MB of data and charge us a small fortune for it. On top of that they provide first class tech support with their agents getting baffled when I use obscure terms such as FTP, SSH or Apache. This results in me getting assigned a "complaint number" and the issue being passed back and forth between agents like a hockey puck.

Does anyone know if it is possible to forward a .ae website to a normal hosting company like 1and1 or godaddy?

Medvezhonok wrote:So our website is currently hosted by the geniuses at DU which allow us to store a whopping 25MB of data and charge us a small fortune for it. On top of that they provide first class tech support with their agents getting baffled when I use obscure terms such as FTP, SSH or Apache. This results in me getting assigned a "complaint number" and the issue being passed back and forth between agents like a hockey puck.

Does anyone know if it is possible to forward a .ae website to a normal hosting company like 1and1 or godaddy?

Do they not give you control of the the domain name and modifying of nameservers?

Medvezhonok wrote:Does anyone know if it is possible to forward a .ae website to a normal hosting company like 1and1 or godaddy?

Possible, yes. Easy? Don't know. Like gtmash says, if you have access to nameserver settings then yes.

Unfortunately we can't control anything related to our website, let alone the DNS entries; this is one of the main reasons I want to switch hosts. The only thing we can do right now is connect via FTP to upload files.

Medvezhonok wrote:Unfortunately we can't control anything related to our website, let alone the DNS entries; this is one of the main reasons I want to switch hosts. The only thing we can do right now is connect via FTP to upload files.

Look into zoneedit.com, although I don't think it'd help in your case. Another thing you can do is just set up a forward from the .ae homepage on the Du server, forwarding to another site on another host.

Or start over with a different .com domain name?

Ok, I contacted them and they said that it might be possible (although the guy didn't seem to be very confident). I'll give it a try.

Thanks for your replies guys!

it should be possible, since i have done it with .ae from Etisalat. You might have to contact UAEnic.ae rather than the DU.

You may want to contact uaenic since they control your domain name. Otherwise you can also talk to the guys from aeserver.com i have a few sites with them.

hey also do you have the link as to where you can see all the du hosting packages?

of course it's possible, but since they don't know what they're doing I think you'll have a hard time...

They need to unlock you domain and give you a transfer authorization, then you can give this info to your new company and wait 24-48 hours until the WW DNS's make the changes...