By Abbas Al Lawati, Staff Reporter
Dubai: A taxi driver, who returned Dh5,000 to a customer who had forgotten his wallet in his taxi, says that he can't remember the number of times he has returned forgotten belongings, but insists that God eventually rewards him "in some way or the other".
Fifty-one-year-old Egyptian, Mustafa Abbas, is a former manager at Egypt's ministry of finance, and has been driving a taxi for Dubai Transport for almost four years.
"I came here with the intention to work at a bank, and even got an offer at a prominent bank in Dubai but my visa didn't work out. I needed the money so I tried again as a taxi driver, and have been driving my taxi since," said the father of three.
Recently, a customer dropped his wallet with credit cards and approximately Dh5,000 in Abbas's taxi, and was astonished to get a phone call notifying him of his loss.
"I didn't know about it till I got a call from the driver ... I checked my pocket and was shocked that the wallet was not there", Aftab Khan, a Pakistan-based lawyer, told Gulf News over the phone. "Usually, when you forget something in a taxi, you don't expect to get it back. Even if the taxi driver is honest, there is a chance that other customers who sit in his car will take it".
According to Abbas, taxi drivers usually report lost items to the company or the police but Abbas opened the wallet and found a picture he could recognise as one of his fares, as well as a name and phone number.
He called the number to notify Khan about his lost wallet not knowing that it contained the equivalent of his two months' salary, as well as a number of credit cards.
Abbas says that he did not charge Khan for the drive back to hand over his wallet because it was on his way, but adds that he eventually accepted a $100 (Dh367) reward which he believes is, along with a reward presented to him by Gulf News, God's appreciation for his good deeds.
While at the offices of Gulf News, Abbas was met by Abdul Hamid Ahmad, Editor-in-Chief, who praised his honesty.
Abbas claims that being a taxi driver is no easy job. Besides the "obvious" hardships of the job such as traffic, "the odd rude customer" and the ongoing construction, he says, a taxi driver's job entails responsibility.
"A taxi driver is the first person a visitor to Dubai meets when he arrives here. I am his first impression of Dubai. If he doesn't find a nice person in me, he'll get a bad image of Dubai", he says.
"Therefore, my duty is more than dropping a customer to his destination. It is to make people feel comfortable and at ease," he says, adding that he also finds it important to "absorb" the temper of angry fares by trying to be understanding and friendly.
Even at his "old" age, Abbas says, he learns new things every day. According to him, Dubai compensates his need to visit different countries because "the whole world comes here", which he can only truly experience driving a taxi.
Through his encounters with the various nationalities, Abbas has been able to use the five languages he speaks, and sharpen his skills in them. "I can speak Arabic, English, French, German and Italian, and try to speak to all my customers in their own language".