Hi there, I recently purchased an item from the aforementioned website, and boy was i mad to discover that the item is not genuine at all, especially after they are always claiming 100% authenticity gurantee. Did anyone of you suffer a similar experience with them? What should my next step be? Shoul...
Hey, Can anyone help me regarding this information:- I just want to know what are the procedures involved, i want to sponsor my younger brother to Dubai on a visit visa. How much will it cost and what documents are required? Where can i get it done? How long does it take? Can i extend the visit to t...
Yeah, Their customer service agent got in touch with me, they picked up the delivery from my place and will analyze the sunglasses in detail by their agents. The response has been positive from their end, i will await whether they will refund my money or replace with an authentic pair of the request...
Nope, not yet, it's been a while since they got in touch with me.
I will give them enough time to work this out, at the end i just need an authentic item as advertised by them, because the money i paid for it was pretty real as well.
yeah, this matter is solved actually.They refunded the amount back, i guess they order their stuff from overseas sometimes and quality control might be overlooked.
I am satisfied with their response and handling of my case and have taken off the youtube video i had posted earlier.
yeah i think it helped to get it done faster, i am sure once you prove to them that an item is not authentic they are willing to either exchange that item or offer a refund. But the thing is we as customers should be vigilant and be familiar with the item being purchased,also be aware of our rights ...