Most business nowadays require IT services to operate their business functions. You definitely know that you need one- at times you don’t know who to go with, sometimes you choose someone based on a recommendation and other times you just want a good deal.
There is no shortage of IT service companies in Dubai and the various services they provide and unless you are an expert in technology it is hard to choose and qualify what are the services you require and which IT service provider to choose. But the truth is that your business needs would not be complete with the required IT solution and it would likely suffer if its IT infrastructure were to break down. In some cases your business could be seriously interrupted or have high impact if your IT systems don’t function effectively. Here are some crucial tips to help you choose the right IT services in Dubai for your business.
•Alignment: You know the core service offering of your business. Now you need to identify what exactly technology is supposed to achieve within your business. The role of technology within your business is key whether it is efficiency, sustainability, or reduction of human resources
•Scope of Services: It is always advisable to discuss your precise requirements with the IT company and most good service providers will develop a plan to ensure you are getting value for money. Always ask a lot of relevant questions so you can qualify them.
•Experience: There is nothing wrong in providing someone new an opportunity but there is no substitute for the comfort of knowing your supplier is experienced at what they do. Find out how long they have been operating, how many satisfied clients they have and what the make-up of their team is. You also need to pay attention to what their expertise is- what hardware and software they work on, which platforms servers and they’re experienced in. One sure way of measuring the performance of a potential IT services company is to review all testimonials from other customers.
•Support: Some companies will provide support contracts to help you maintain your IT environment. It really depends on the needs of your business. Some of the questions you need to ask are if they have a reliable ‘ticketing’ system for your queries? Do they have a single phone contact number? How fast do they usually respond? Do you need standard business hours support or more?
•Relationship: It is always wise to have a good professional relationship with your IT support partners to ensure they are pro-active and care about your business. They need to ensure priority on resolving issues when things break within your IT environment so they can restore operational state with minimal impact and interruption.
I would also like to add that the above article is not an attempt to promote or endorse any particular business and every customer needs to make an informed decision about what is best for their business needs.
One independent way is to get free quotes for your IT service requirements from various reliable IT service providers using http://www.businessbid.ae/post/quote/bysearch/inline/89?city=