Verbal Judo - Defined as TACTICAL LANGUAGE designed to fulfill your purpose, whoever gets emotionally affected by words is bound to do something idiotic.
Applications - Hostility Diffusion
1. Negotiations (Business & Informal)
2. Relationships (preventing your wife from killing you in your sleep)
<- Hour long video from Columbia Business School (Lecture for MBA GRADS , Hour long vid - Wish i knew this when i was primary school)
Basically the method of verbal judo is -
Acknowledgement of What is being said (empathy reduces intensity of the emotion) - Then quickly turning it around to get back on track. The major principle is to stay "centered" and not loose your cool under any circumstance. There are some points there about choice limiting and providing a double blind option
Quote from Dr Thomson - "I disagree to the cliche - Sticks and Stones may break my bones but you words will never hurt me , Rather i'd say - Words wound and fester longer than the wound afflicted by any weapon known to man"
Why is it posted in general chat and not the book section - Because im drawing attention to the video which has a gist of whatever he says.
Maybe this might help some of you in your daily life , with your relationships , and help in diffusing tension when confronted with unreasonable people.
Tell me what you all think of this