Banks At Dubai!! Do You Find Them Professional??

Topic locked

Rate the best Bank in Dubai based on your experience!

Standard Chartered
1
17%
HSBC
1
17%
ABN AMRO
0
No votes
CITIBANK
0
No votes
Commercial Bank of Dubai
0
No votes
RAKBANK
1
17%
Abudhabi Commercial Bank
0
No votes
Emirates Bank International
3
50%
None of above I deal with
0
No votes
 
Total votes : 6

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Banks at Dubai!! Do you find them professional?? Dec 07, 2007
Banking in Dubai is as simple as banking in west or any developed countries, but when it comes to professionalism they are way back. There was a small issue with Emirates Bank International and I sent them a fax asking for clarification more than 3 weeks ago requesting them for a courtesy call or an email atleast clarifying the matter!! No reply till date or a call. Do you guys agree silence over clients complaints/issues in service industry is desirable in todays world when competition is severe? OR your experience with this bank is similar as mine? Based on my experience with Emirates Bank International for over 3-4 years I would rate them as gone worst recently!! Have your say....

ekbechara
Dubai Forums Member
User avatar
Posts: 34
Location: Dubai

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Dec 07, 2007
I bank with Emirates and they're excellent. Did you follow-up your fax with a phone call or just sit waiting for it.

I often find if I need things done immediately, I go to the branch, where I get first class customer service (although I am not a first class customer).

They are heaps better than Mashreq Bank.
^ian^
UAE, Dubai Forums Lord of the posts
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Posts: 5290

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Dec 07, 2007
^ian^ wrote:I bank with Emirates and they're excellent. Did you follow-up your fax with a phone call or just sit waiting for it.

I often find if I need things done immediately, I go to the branch, where I get first class customer service (although I am not a first class customer).

They are heaps better than Mashreq Bank.


I hardly ever had problems with Mebank either. But why the hell does the same bank have 2 different names? They had 3, but killed one now.
gtmash
Dubai forums GURU
User avatar
Posts: 2283
Location: Dubai

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Dec 08, 2007
I dont mean to be rude but HSBC is awful.
Well was awful.
Over the last year, they have become a lot better in terms of speed and quality of service.
mighty.one
Dubai forums Addict
User avatar
Posts: 262
Location: Dubai Forums

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Aug 20, 2009
HSBC is the most expensive bank i have come across in UAE
accountingtutor
Dubai Forum User
Posts: 18

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