I don't know what's wrong with them, the staff (When found!) are helpful but for some reason they almost never have any tickets for any events in Dubai although in ads and flyers it usually says that they are available at all Virgin Megastores!
I've been passing by the branch they have at MoE every now and then for the past 2 weeks, always asking for tickets to the Ferry Corsten gig at Peppermint (Was last night) and they never had them. I went on Thursday to get them and as they always did in the past, they checked the drawer that has tickets and there were only ones for Deep @ Trilogy (Although there was a gig at Peppermint on Thursday night as well!!) .I complained to the clerk and asked if tickets will be available on Friday and she told me they should be, I asked when and she didn't know. I insisted and all she did was look at me as if I swore at her and just gave me a card with the number for customer service.
I was phoning them several times yesterday but nobody answered, I tried calling the Customer Service counter at Mercato but to no avail either. Decided eventually to go to Mercato myself hoping I'd find them there but they didn't have them either... Virgin are supposed to be one of the official sponsors of all Peppermint events... On my last trip to Lebanon I only went to one gig, if I am not mistaken tickets were sold at one of those Kodak-like stores for developing films!!!
This is also about the clubbing and nightlife scene in Dubai... There IS a nightlife scene (Thankfully), but it's so overrated. Policies are stupid...
At the door while waiting in line to get in several people were rejected. Reasons?
- Couples only
- Reservations only
- Members only
- Regulars only
- Must be above 21
Amongst others...Dam!