Just a warning to all. Costa in Festival City is out to cheat you.
Had 2 separate incidents where they intentionally charging you for a medium coffee instead of the small which you ordered.
Just make sure you check your bill the next time. As for me I am not returning to Costa.
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- Sui
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- MaaaD
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This happened to me a lot - if you ask for the manager they get really scared as they will lose their job.
I never actually follow through and tell the manager as i suppose I am to good natured, but they need the frighteners put on them anyway.
I never actually follow through and tell the manager as i suppose I am to good natured, but they need the frighteners put on them anyway.
- jabbajabba
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Well i did complain to the manager.. 
They looked blankly at me and after a while apologised..although damage is already done.
They looked blankly at me and after a while apologised..although damage is already done.
- Sui
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This is still going on! I've been there twice recently and been charged for large drinks instead of medium. First time I noticed and they made out another bill, second time husband paid and didn't notice. Won't bother to go there again!
- Fran
- UAE, Dubai Forum starter
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that's because they dont do small. i thinks its Prima, medio and Grande.
If you ask for small you will get medio, you always have to ask for primo. Anyway its a 3dhs difference.
There coffee is good but their staff don't understand English - specially the word small.
If you ask for small you will get medio, you always have to ask for primo. Anyway its a 3dhs difference.
There coffee is good but their staff don't understand English - specially the word small.
- scarlet
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- studstar
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