Feb 20, 2006
A gathering storm? (22 Jan, London Times Article)
The view from the 41st-floor terrace of Grosvenor House hotel in Dubai is the oddest — and most optimistic — anywhere. To the right, towering cranes outnumber palm trees. To the left, lines of half-built skyscrapers snake into the shimmering desert haze. Out to sea, 300 sand islands form a map of the world. It is no surprise estate agents bring clients here to sell the dream of desert living.
"Impressive, isn't it?" says Michael Grant, of Cluttons Dubai, as he points out the lagoons and skyscrapers of Dubai Marina, whose residents include the comedian Jim Davidson. Cluttons has been hired to sell Miramar, a luxury tower block to be built in the marina in which flats start at £670,000 and rise to £2m. "Frankie Dettori and Vinnie Jones are buying into the development because they believe it represents the best that Dubai has to offer," Grant gushes.
Sun, sand, celebrities and hard sell: a typical morning in a country that likes to describe itself as "the eighth wonder of the world". But there is another Dubai, where life is anything but wonderful. It is a place Laurie McWhan knows all too well.
McWhan is standing in the shadow of the Grosvenor House hotel, on a patch of wasteland next to a low-rise apartment block. "I shouldn't be here getting covered with dirt; I should be sitting up there on my terrace, enjoying a glass of wine in the sun," he says, pointing to the seventh floor.
McWhan's desert dream has turned to dust. The 44-year-old from Islington, north London, and his wife, Marie, bought an off-plan flat in the Waves development in Dubai Marina two and a half years ago for £127,000. The developer, Damac, said it would be ready last May. It is still not finished.
"They now say it will be ready this spring, which means I can move in next summer at the earliest," says McWhan. "Three years after I made my investment, I don't have my house, a year's potential rent of £12,000 is down the drain, and all they have offered me is a few thousand pounds in compensation. It's scandalous."
McWhan wishes he had never invested in Dubai, and he is not alone. British residents at Jumeirah Islands, a development of 800 villas and lagoons in the desert, are so incensed at what they term "shoddy workmanship and poor management" that they have written an open letter of complaint to Dubai's new ruler, Sheikh Mohammed bin Rashid al-Maktoum.
British-born Gill Green, who moved in there last year, claims third-rate materials have been used to build "luxury" villas and that standards of workmanship are dangerously low. Her three-year-old son was treated in hospital after contractors fumigated properties without warning residents. Owners also complain that the developer, Nakheel, has failed to build planned communal facilities, notably a clubhouse and a golf course.
Even in completed schemes, there are problems. Residents in Dubai Marina are embroiled in Dubai's first service-charge strike, refusing to pay the full amount because, they say, developer Emaar has hiked fees by 30%. Stephen Exelby, the residents' spokesman and a fellow of the Royal Institution of Chartered Surveyors, says: "The figures are simply too high and we have not been properly consulted."
Overshadowing construction and financial wrangles, foreign homebuyers are confronting a larger and even more worrying issue. In spite of repeated promises from developers and government ministers, Dubai's laws have still not been changed to grant foreigners the right to own freehold property and land. Buyers are in legal limbo until new legislation is passed.
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the combination of the disputes and the legal imbroglio has left many buyers regretting their decision to invest in the emirate. As McWhan puts it: Dubai likes to say it is the new Hong Kong. The property market feels more like Romania on a bad day."
What's gone wrong? Getting answers here is a tough business. Dubai does not do "problems": it does snow-covered ski resorts in the desert and razzle-dazzle seven-star hotels. Through boundless optimism and vast oil wealth, it has created a climate-controlled zone of opportunity for expatriate property investors. Or, at least, it thought it had.
In a sign of how seriously the country is taking the rising chorus of complaints from wealthy expats, one of Dubai's leading figures, Sultan Ahmed bin Sulayem, agreed to meet The Sunday Times last month. He is a member of Dubai's executive council, the country's ruling body, which is chaired by Sheikh Mohammed. He is also executive chairman of Nakheel, the emirate's largest developer, which has construction projects worth £20 billion under way, including Palm Jumeirah, the island in the Persian Gulf that is shaped like a giant palm tree.
On a tour of new developments in his white Range Rover, Sulayem admitted that, as Dubai moves from a "sell, sell, sell" market to a "deliver, deliver, deliver" market, it is suffering teething troubles. "Definitely, there are growing pains," he said. He sympathized, he said, with buyers who felt they had not got what they had paid for. "When people buy, it is with their own money. They are committing themselves to pay a mortgage. I feel the frustration of somebody who says, 'My God, all my resources are put in this house. It is going to be bad.' “
Nakheel was working overtime to address complaints about fit and finish, he insisted.”If you build a villa or you build a palace, they will have a snag list. We have hired extra workers to fix snagging." He assured residents of Jumeirah Islands that all the planned communal facilities would be built, although some, including the golf course, might be located on neighbouring Nakheel developments.
What about the freehold issue? "The law is being drafted. It has been presented to us in the executive council and I expect it to go very soon . . . within the next three months. The law is going to happen."
Damac and anther big developer, Emaar, also admit they have encountered unforeseen problems. Peter Riddoch, the Scots-born chief executive of Damac, confirmed that the Waves project, in which McWhan invested, was behind schedule. Contractors and sub-contractors had failed to meet deadlines. "There will be times when things don't go well," he said. "We should not try to disguise things with smoke and mirrors. As long as we recognise those challenges and effectively deal with them, we can move forward."
He said investors had been offered compensation, and reminded buyers that the value of their homes had risen by 60%-120% over the past three years, making up for any loss of potential rental income.
Ahmad al-Falasi, director of property management at Emaar, conceded that some "dissenters" had objected to service-charge hikes in Dubai Marina, but said most agreed the rises were "reasonable".
The developers' comments have not appeased disgruntled buyers, however. "It's the same old story every time," McWhan said last week. "It's always somebody else's fault. Damac can't simply blame the contractors. They hired the contractors. Get real!" Exelby insisted that service-charge rises in Dubai Marina had not been agreed with Emaar, and called for a fresh meeting between the company and the residents' association. Residents at JumeirahIslands, meanwhile, welcomed Bin Sulayem's assurances that construction faults would be fixed, but were furious at his suggestion that they would have to share a golf course with a neighbouring development.
But at least these people have homes. Shortly after Cluttons Dubai showed off the Miramar development in Dubai Marina, it rang The Sunday Times to say that the project would not now be going ahead "due to unresolvable legal issues". A representative said: "At the time of your visit, Cluttons was not aware that this was going to be the case. I can only apologise for any inconvenience caused."
To Frankie Dettori, Vinnie Jones and thousands of other ordinary investors who want to buy into Dubai's desert dream, the view from the 41st floor of the Grosvenor House hotel — like the view of the Dubai property market as a whole — looks a lot less optimistic these days.