| ALI ZAIDI
Mukilteo,WA USA.
Email: techsource2005@yahoo.com
Visa Status: American Passport Holder can get a multiple 60 day visit visa to Dubai
OBJECTIVES:
I currently wish to seek a challenging position as a Technical Support/Systems/Network Administrator. A Professional in the areas of Networking, PC Hardware, and Operating Systems Technologies, I posses sufficient work experience and have received extensive training.
•SUMMARY OF QUALIFICATIONS:
•5+ years of extensive experience in the field of OS, Hardware, & Network Support.
•Possess extensive knowledge on all aspects of PC/Unix Hardware, Networking, OS
•Major Operating Systems (Microsoft Windows, Sun Microsystems, Unix/Linux, IBM AIX), Networking support
•Expert on diagnosing and troubleshooting problems.
•A Certified professional, critical thinker, confident and works well under multi-tasking pressure.
•EDUCATION:
•A+ Certified Professional
•(Windows: PC hardware, operating systems networks, Install, Configure, Troubleshoot)
•Network + Certified Professional
•(Networks: LAN/WAN Install, monitor, configure, administer, Troubleshoot)
•Sun Microsystems Certified Solaris 9 Systems Administrator
•(Unix / Linux / Solaris 9)
•Working on Bachelors of Buisness Administration / Major M.I.S (Management Information Systems) taking internet classes at an accredited college / university
•TECHNICAL SKILLS:
•Hardware
•Installation, Configuration, Upgrading, Motherboard, Processors, Memory, Printers etc Diagnosing & Troubleshooting
•Configuration, Installation of Servers, Desktops, Laptops, Printers etc.
•Videoconferencing
•Operating System Technologies
•Operating system fundamentals, Installation, Configuration, and Upgrading,
•Diagnosing & Troubleshooting, Expert on all Windows platforms: NT/95/98/2000/ XP Pro/Vista/UNIX/Linux/Solaris 9/IBM AIX
•Plan and implement Active Directory user, group, and computer accounts.
•Software
*Have experience with corporate ticket system/remedy/siebal/bars
•Have at least 5+ yrs of experience with various Microsoft software such as: Word, Excel,
•PowerPoint, FrontPage, Outlook, Access, Exchange, Explorer, etc.
•Extensive experience with Adobe Acrobat, Navigator, HTML, Web based interface utility. Macromedia Dream weaver etc.
•Hands On Work Experience
•Hardware, Operating Systems, Microsoft Applications, Networking
•Configuration TCP/IP
•Implementation, Configuration, Administration, Troubleshooting of LAN/WWAN/
•Wireless (Wi-Fi) connectivity
•Network implementation 802.3,802.5, 802.11
•Network support
•Experience supporting Cisco, Linksys, Netgear, 3Com, D-Link networking hardware
•Network Hardware Ethernet / Wireless (Router,NIC,Switch,Bridge,Gateway)
•WAP / Router(Wireless Access Port / Router )
•Wireless NIC / Ethernet NIC (Network interface card)
•Unix Shell Scripting
•Network Troubleshooting
•Limited experience working on Windows 2003 Standard Server
•EMPLOYMENT HISTORY
•Boeing, Everett,WA Present
•Unix Systems Administrator
•Supported over 3,000 users and workstations
•Diagnosing & troubleshooting of internet and network connectivity
•Worked on W.A.N / L.A.N at the Boeing facility
•Supported IBM machines RS/6000 machines
•Worked with networking hardware (Hubs, Switches, Servers, NIC’s)
•Provided desktop and network support to Boeing users using IBM AIX Unix operating systems
•Maintained, Configured and Diagnosed unix servers.
*Answered tickets via Remedy, Siebal, Bars etc
•Coca-Cola Enterprises Bellevue,WA June 2006-December 2006
•I.T Analyst
•Provided desktop support/technical support to over 300 users in Coca-Cola’s facility
•Experience in managing user accounts, domains in Microsoft Active Directory program
•Experience in managing Active Directory security (Group policies)
•Experience with Veritas Netback up backup/restore
•Worked and personally managed over $4 Million Dollars worth of I.T equipment at Coca Cola’s Bellevue production facility
•Experience providing Remote Networking support to users/clients
•Experience installing Cisco networking hardware (switches, routers, hubs)
•Installed, Configured, and Administered Lotus Notes program
•Experience using Remedy software
•Experience supporting Windows 2000/Windows XP/Windows NT
•Administration & Troubleshooting of Windows Domains
•Diagnosed Internet/Network connectivity
•Experience working in a corporate I.T/Help Desk environment answering tickets via email, telephone, remedy software suite
•Experience supporting LAN/WLAN network (Ethernet)
•Experience supporting Wireless LAN’s (802.11a,b,g)
•Cingular Wireless Bothell,WA Sept 2005-May 2006
•Technical Support/Desktop Support (ANS REP)
•Configured Microsoft exchange server
*Configured blackberrys, laptops, PDA's
•Diagnosed and configured GPRS, GSM, Wireless Fidelity, W.A.P technology
•Diagnosed and configured 802.11 a,b,g Wireless Networks/Devices
•Configured and diagnosed Wireless data, applications, and software
•Provided technical support to over 50 million Cingular Wireless customers
•Provided desktop support to Cingular Customers
•Installed, Configured, & Diagnosed operating systems/ Software
•Technocom International Feb 2005-Aug 2005
•Wi-Fi / WLAN Tech/Admin
•Dubai, U.A.E
•Designed, Implemented, & Configured Wireless Fidelity networks (802.11 a,b,g technology) in Commercial and private establishments throughout the Persian gulf
•Provided 802.11 Network support
•Worked with 802.11 bridges, routers, hubs, wireless print servers, nic’s
•Provided workstation/desktop support
•Ameritech Imaging Redmond, WA May 2003 – Jan 2005.
•Network / Systems Administrator.
•Designed, Implemented, & Administered Wireless / Ethernet Local Area Network.
•Provided extensive Network & Desktop/Technical support
•Limited Experience in Windows 2003 Enterprise server technology
•Administration of various Windows Domain
•Diagnosing & Troubleshooting networking skills
•Configuration of Ethernet Routers/Wireless Routers
•Configuration of Wireless / Ethernet based Print server
•Experience regarding wireless channels, Ad-hoc mode,
•Installed, configured, and diagnosed various I.T components
•IBM, Seattle, WA June 2002 – April 2003.
•Systems Specialist /Technical Support
•Experience supporting Washington Mutual’s I.T network (One of the top ten banks in the country) under project assigned by IBM.
•Provided extensive technical desktop/helpdesk support to Washington Mutual computer users and systems.
•Provided network support
•Experience supporting laptops, & desktops
•Installed different computer hardware (Hard Drives, Network Cards, Ram etc.)
•Diagnosed computer hardware
•Implemented, Configured, and Updated various versions of Windows Operating Systems
•Diagnosed startup errors, conflicts, symptoms, related to all Windows platforms
REFRENCES
Available
AVAILABILITY
2 Weeks
PERSONAL
Very flexible for weekdays, weekends, and holidays available 24 x 7
American Citizen |